How Does CARFAX Get Their Information?
September 15 2025 - Dealership
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When you're shopping for a used vehicle, knowing its history can make all the difference. That’s why many buyers wonder, “How does CARFAX get their information, and can it really be trusted?” At Salem Pre-Owned, we’re diving into the sources behind CARFAX reports so you can understand how these records are built, and why they matter for your next vehicle purchase.

Multiple Data Sources Feed CARFAX Reports

How does CARFAX get their information from so many different places? The company partners with state departments of motor vehicles, insurance companies, auto auctions, and service facilities nationwide. When a vehicle is registered, titled, inspected, or serviced at participating locations, that information flows into the CARFAX database. This extensive network ensures that many significant events in a vehicle’s life get documented.

Government and Insurance Company Records

State DMV offices provide registration and title transfer data, while insurance companies report accident claims and total loss declarations. Law enforcement agencies contribute theft recovery information, and auto auctions share sales data. This government and industry collaboration ensures CARFAX reports remain comprehensive and reliable for consumers making important vehicle purchase decisions.

Service and Maintenance Documentation

Participating service centers, oil change facilities, and dealership service departments regularly upload maintenance records to CARFAX. This includes routine services like oil changes, brake repairs, and recall work. When you wonder where CARFAX gets their information about maintenance history, the answer lies in this network of automotive service providers who contribute data.

Find Pre-Owned Vehicles with Comprehensive CARFAX Reports in Salem, OR

At Salem Pre-Owned, we combine CARFAX transparency with thorough inspections to ensure every vehicle meets our quality standards. Visit our Salem, OR showroom to explore our inventory of carefully selected pre-owned vehicles, complete with detailed history reports and our commitment to honest service.